My video won’t download?
Please make sure you payment has been processed, you should receive a confirmation email once your order is complete with the download links. It is also possible to access your downloads by logging into your account and clicking downloads. If you have used all your available downloads then you will need to email nigel@ukbigchub.co.uk with your order number, this way we will be able to reset the downloads.
How do I contact you?
If you can contact by email nigel@ukbigchub.co.uk or you can DM in twitter
When do I get my video ?
Once your order is complete you directed to a download page, you will also receive a confirmation email with the download links. Please ensure you download your videos with 48 hour.
Can I share the videos?
No, all videos copyrighted and are purchased for your personal use only. These videos must not be shared others or posted on other websites. Thank you for your cooperation and support.
How secure is my payment, website?
All payments are made using PayPal, we do not receive any of your payment or credit card information, this is all held within PayPal website. PayPal is a fully secure payment system used by millions of on-line sellers.
Do I have to be a patron member to access videos?
No, you only have to be a patron member to access UKbigchub.co.uk main website. This website is for selling digital downloads that are available to anyone.
Are my contact details secure?
Yes, we never share or sell your contact details, we may email with further promotions or featured video from time to time.
Can I request a personal/custom videos?
Yes, please email nigel@ukbigcub.co.uk with your requirements.
How can I support you?
You can support UKbigchub by purchasing videos on this website, please visit the shop page and by joining his Patreon or OnlyFans.
How do I contact customer support?
If you need to contact customer support for any reason, then please email nigel@ukbigchub.co.uk